Community First Puts You First
24/7 Emergency Room | Adult & Pediatric Care | No Wait Times
Patient Satisfaction Is Higher At Freestanding Emergency Centers.
  • Clear All

Patient Satisfaction Is Higher At Freestanding Emergency Centers.


Freestanding emergency rooms like Community First ER are good options for people while local hospitals continue to be at full capacity due to the COVID-19 pandemic. With little or no wait times and hassle-free check-in processes, Community First ER offers high-level quality health care and can treat various conditions.

“Our facilities are well-staffed and equipped to treat and diagnose COVID-19 related illnesses as well as other emergencies,” said Dr. Radheshyam Miryala medical director for Community First ER. “Locally owned and operated, we offer a warm and personable environment to all of our patients and can treat most anything large hospitals can.”

The New England Journal of Emergency Medicine recently published a report concluding that patient satisfaction rates at freestanding emergency centers such as Community First ER are higher when compared to hospital-based emergency rooms. The survey looked at four different areas critical to patients, including:

  • Physician courtesy
  • Physician listening skills
  • Whether or not patients feel well-informed about treatment plans
  • Overall comfort

In each category, freestanding emergency rooms ranked higher than hospital-based emergency rooms.

“When a patient visits a freestanding emergency center, they are receiving some of the highest-quality care available to them,” said Eric McLaughlin, MD, Board Member of the Texas Association of Freestanding Emergency Centers, in a recent press release. “Respect, compassion, and education are important elements of treating someone in an emergency; at Freestanding Emergency Centers, patients can expect to receive all three.”

These types of patient satisfaction scores are becoming more of a common way to gauge the quality of health care facilities across the country and allow patients to provide an indicator of their patient experiences.

If you need emergency care our doors are always open at Community First ER. Upon arrival, we will assess your condition quickly. Utilizing state-of-the-art, sophisticated medical equipment, we will make sure you or your loved one receives the proper medical care. No appointment is necessary, and walk-ins are accepted. You will experience little to no wait times to receive our personalized, compassionate, concierge-level service. Our board-certified physicians and registered nurses treat you like family, making your health a top priority. We are here for you 24 hours a day, seven days a week, 365 days a year. Should you need transportation to a hospital, we will transfer you via our ambulance and helipad services. 

About Community First ER 

Emergency health care is a critical resource. Our commitment is to provide a personal, transparent, and concierge-driven emergency health care experience to our community members. Locally owned and operated by health care providers and partners we trust, we strive to support and create meaningful relationships with those around us. We exist to put your health and wellness first. For more information, visit our website at  and engage with us on social media.

Related Posts